Your visit

What to expect at your first appointment

Knowing what happens next makes a first appointment easier. Here is the whole visit, from booking to aftercare.

Step 1: Book your appointment
Send a WhatsApp message or call 076 322 9054. Let the practice know which location you prefer and roughly what you would like help with. Booking two to three days ahead is recommended for Lenasia, and a little longer for Sunninghill.
WhatsApp 076 322 9054
Step 2: Prepare
Eat a light meal beforehand and wear loose, comfortable clothing that can be rolled up to the elbow and knee. Bring a list of any medication and supplements you take, and any recent test results you think are relevant.
Step 3: Arrive
Arriving a few minutes early gives you time to settle in before your consultation begins.
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Step 4: Consultation
Dr Patel asks about your main concern, medical history, lifestyle, sleep, digestion and stress, and may carry out a Traditional Chinese Medicine assessment, such as looking at the tongue and feeling the pulse. She explains what she proposes and why.
Step 5: Treatment
If you agree, treatment usually begins at the first visit. You will be draped and kept comfortable throughout, and you can ask questions or pause at any time.
Step 6: Aftercare
Drink some water and take it easy for the rest of the day if you can. Dr Patel will suggest whether and when a follow-up would be useful.
Follow-ups usually 30–60 minutes

Practical information

Policies, fees and payment

Everything you need to know to plan your visit.

Appointments
Appointments only. Walk-ins are not accepted.
Duration
Your first visit (consultation and treatment) takes about 60–75 minutes. Follow-up sessions usually take 30–60 minutes, depending on the treatment.
Cancellations
Please give at least 24 hours’ notice if you need to reschedule or cancel. Late cancellations may incur a fee.
Fees
Fees depend on the treatment and are confirmed when you book. Please ask on WhatsApp or by phone.
Payment
Cash, EFT or card. Please confirm your preferred method when you book.
Medical aid
Medical aid is not claimed directly, but you will receive an invoice you can submit for reimbursement.
Children
Children can be treated with a parent or guardian’s consent, using age-appropriate techniques.
Home visits
Home visits are not offered.
Privacy
All patient records are kept confidential.

Send a message any time. You are welcome to ask about suitability, timings or fees before you commit to an appointment.